Small Business Support

Practical systems for founder-led businesses.

Whether you need help organising your operations, simplifying your marketing, or finally getting Xero under control, every project starts with understanding how your business works today.

Don’t just survive the messy middle. Design your way through it.

Discovery Session

The best place to start.

A 60-90 minute working session where we identify what's creating the most friction and map out practical next steps.

Ideal for

  • Feeling overwhelmed

  • Too many disconnected systems

  • Not sure where to start

  • Looking for a second opinion

Outcome

A clear action plan and quote if further work is required.

Marketing Systems

Marketing that's easy to repeat.

Instead of creating every campaign from scratch, we'll build templates and systems you can keep using.

Examples

  • Mailchimp

  • Customer journeys

  • Email automations

  • Campaign templates

  • CRM integration

Business Systems

Create one source of truth.

I help organise the systems behind your business so information is easy to find, responsibilities are clear and your team spends less time searching for answers.

Examples

  • CRM setup

  • Workflow design

  • Process mapping

  • Documentation

  • Client journey reviews

  • Business operations

Xero Setup & Support

Build confidence in your numbers.

Whether you're completely new to Xero or simply need help understanding reconciliations, GST and reporting, I'll work alongside you to make it feel manageable.

Examples

  • Xero training

  • Reconciliations

  • GST support

  • Chart of accounts

  • Business structure

  • Reporting

Website & Content

A website that supports your business.

Landing pages, service pages, blogs and content structured around how your customers actually think.

Examples

  • Squarespace

  • Landing pages

  • Website updates

  • Service pages

  • Blog content

Proposal/Tender Design

  • Proposal document layout

  • Source document images

  • Final document in PDF (landscape + profile)

  • x3 Document revisions

AI & Automation

Remove repetitive work.

Practical AI that saves time without making your business feel automated.

Examples

  • ChatGPT

  • AI workflows

  • Templates

  • Automation ideas

  • Documentation

CRM

  • CRM select and set up

  • Automated workflows

  • Lead/client templates

  • Automated email templates

  • Integrations - email - inviocing-marketing

Social & Communications

Clear communication across every touchpoint.

Examples

  • Social media planning

  • Newsletters

  • Internal communications

  • Content calendars

  • Community engagement

Ongoing Support

When you need an extra pair of hands.

Some businesses need one project.

Others benefit from ongoing support as things evolve.

Available by arrangement.

How We Can Work Together

One-off Project

Solve a specific problem.

Discovery Session

Start with clarity.

Ongoing Support

As your business grows.