A calm systems studio that helps businesses organise how they operate, communicate, and deliver — without over complicating it.
“I help individuals and small teams organise
how their business actually runs — so things are clearer, easier to manage,
and less reliant on them.” - Katya Masanja
Specifically:
less chaos
less manual work
visibility
repeatability
cleaner handover
confidence
calm + aesthetic + systems thinking
A calm systems studio that helps businesses organise how they operate, communicate, and deliver — without over complicating it
Over time, you’ll notice patterns like:
same onboarding issues
same content structure
same asset chaos
same handover problems
THAT’S where:
digital products
templates
guides
systems packs
begin emerging naturally
About
I help simplify how businesses actually run.
Small Business Services and Support
Every business has its knots — the clunky systems, scattered documents, and content that never quite gets finished. I help small and medium business owners untangle those messy parts so things run more smoothly and feel lighter.
What I offer:
Clear workflows that replace overwhelm with intuitive structure
Polished templates & documents that save time and look professional
Content support & automation to keep your business moving forward
My role is to make the behind-the-scenes work, allowing you to focus on growing what you do best.
Work With Me
Most businesses don't need more complexity.
They need clearer systems, better visibility, and a simpler way of moving things forward.
That's where I help.
What problems do I solve?
I help founder-led businesses organise the operational side of the business.
That might include:
inboxes and communication
client workflows
CRM setup and cleanup
file and folder organisation
content systems
team handovers
admin processes
reporting and visibility
documenting "how things are done"
Often the problem isn't that people aren't working hard.
It's that information is scattered, processes live in people's heads, and too much energy is spent trying to remember what happens next.
My role is to help untangle that.
What does it cost?
Every business is different, but most projects fall into one of three categories.
Untangle Review
A review of your current setup with practical recommendations and next steps.
From $250 + GST
Untangle Setup
Organising workflows, systems, templates, admin, content processes, or CRM structure.
Typically $1,000 - $3,000 + GST
Untangle Build
Larger projects involving implementation, documentation, training, handover, or multiple systems.
Typically $3,000 - $6,000+ GST
If you're not sure where you fit, that's completely normal.
Most people start with a conversation.
What happens next?
Complete the enquiry form.
I'll review your current situation and identify where I think I can help.
If it looks like a good fit, I'll recommend a scope of work and provide an estimate.
We agree on the outcome, not just the hours.
I simplify, organise, implement, and hand over.
The goal isn't to create more work.
The goal is to create calmer ways of working.
Operational clarity.
Calmer business.
Think:
operations clarity
workflow structure
content systems
handover systems
light implementation
visual simplification
systems implementation for overwhelmed operators
Untangle the messy. Focus on what matters.
